Get Insight for Fonebell’s Smart Communication & Collaboration Tools
Most of the entrepreneurs believe in the fact that communication must be considered essential channel to monitor, manage and market any business. The organizations conduct uninterrupted communications with distantly located business partners and clients via reliable tools that help in achieving large goals without hassles. Fonebell – a subsidiary of Techvedic Inc. - is a registered & licensed service provider that markets and develops communication and collaboration tools to use business data and information to shape profitable and transparent business models. The company entertains & serves small & medium business enterprises with excellent unified communications, contact center, networking services and real-time video collaboration.
With the promising communication tools and services, Fonebell allows technology users to make best use of the available business resources in uncompromised ways. In fact, the services guarantee the delivery of right information at right time in right context for all the intended stakeholders. Besides, the technology provider bestows clients with flexible hybrid and cloud based business collaboration tools to realize every big and small customer demand. These services are extremely well at giving better collaboration experience by delivering legitimate information anytime anywhere, across any device.
The company has designed various service plans after considering the ever-changing business needs of the enterprises. Apparently, the scalable collaboration platform is helpful in adjusting with business demands without making huge investment on IT infrastructure & its management. Regardless of the geographically dispersed offices and 24x7 work environment, Fonebell helps the clients to counter all the barriers & stay highly productive in the marketplace.
Key Features of Communication Solutions
1. Call Management
Through custom voice prompts, call screening, phone scheduler, auto-attendant, zone intercom, direct dialing, visual call parking and professional voice recordings, the service provider enables easy call management to give customized caller experience and maximize inbound call handling efficiency. With the call logging software, call management becomes easier and company employees can work more efficiently.
2. Contact Center
For any business organization, call recording, call queue priorities, skills-based routing, queue reporting and instant call queues management have become significant service features. Thus, the reliable service provider offers these functionalities to the enterprises and let them have uninterrupted communication with worldwide customers.
Flexibility is what every business enterprise seeks for! Therefore, Fonebell’s collaboration service features enable a business to perform extensively great and generate more revenue. Under collaboration services, entrepreneurs can make most of the heads up display, color-coded call status, Google contact integration, private chat, screen share, real-time company call details, visual contact presence and Outlook integration.
Fonebell provides excellent communication tools to the clients to let them have better administration over their business processes. Using these solutions, an administrator can easily look after real-time agent productivity stats, toll restrictions, system notifications & alerts, queues details, full featured call reports, web based admin panel, graphical queue reports, and user permissions.
With conference recording, third-party dial-in service, participant management, audio conferencing and password protected conference bridges, a business manager can handle audio & video conferencing with the distant employees and business partners.
About the Author
Fonebell Communications Pvt. Ltd. is an India based Communication Company offers affordable business communication system
, Call Center Services in India, Conferencing Services, Call management services and more.
Submitted on: 2014-09-09 00:13:57